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Earthquake information

Claim Steps

Step One

Do not admit any liability or take any action that could be construed as acceptance of liability.

Step Two

Take all reasonable steps to protect the property or person from further loss or injury.

Step Three

If urgent help is required; use the emergency contacts to the right.

Step Four

Contact your ACM Ahlers branch so we can start the claims process, give you any advice, and answer any question you may have. Alternatively, notify us of your claim by completing our online 'report a loss' form.

Step Five

Complete and return the relevant claim form with supporting documentation.

Report a Loss

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